FAQs

Find answers to your most common questions here.

  • Field Day is an 18+ event. Under 18s (aged 17 years and under) will not be permitted entry.

    Full entry Terms & Conditions can be found here.

  • All found property should be handed in to the Information and Help Point.

    If customers have lost an item in any non-general admission area (Luno VIP, Luno VIP View, Viewing Platform) they are advised in the first instance to check with staff in that area. Although all found property must be handed over to the Information Point, items found in any non-general admission area will likely only be taken to the information point the next morning.

    We work with a leading lost property specialists who handle all our enquiries. If you lost an item at the event, it may have been found.

    Complete the form on this link with as much information as possible, including any distinguishing features that will identify you as the owner.

    After the event, lost property is sent to Zero Burden Services, this process can take a few days. Once the items have been received, ZBS will respond to every single enquiry within 1-2 working days. If the item matches, you will be invited to arrange for your item to be posted back to you.

    Once you complete the form, you will receive a unique reference number that will be attached to your enquiry and will be used should ZBS need to contact you at any time.

  • 13:00 Primary Entry / VIP / VIP View gates

    14:00 General Admission gates

    20:30 Last entry

    23:00 Curfew

    *Timings are approximate and subject to change

  • There is no re-admission to Field Day after entry. Please plan ahead, once you’re in, you’re in!

  • We have updated our bag policy so we can carry out efficient security screening. Only one bag is allowed per person. All persons and bags will be subject to search on entry. It’s better for everyone if you do not bring a bag at all. If you do need to bring a bag, an A4 size bag (297mm x 210mm x 210mm) is permitted.

  • Seats and chairs of any kind not permitted into the event. This includes seat sticks and inflatable seats.

  • No food or drink is permitted to be brought into Uber One presents All Points East with the exception of an empty reusable water bottle to fill up on site or water in unopened plastic containers of up to 500ml.

  • We work with the lost property specialists, NotLost, who handle all our enquiries. Check back here for more information closer to the event!